Customer Support
Phone
For faster assistance, please include your order number when contacting us regarding an existing order.
Office & Hub Address
Rangisha
D60, Jodhpur Gardens,Lake Gardens, Kolkata,
West Bengal – 700045
India
This address serves as our office and operational hub.
What Can You Contact Us About?
Product information Product availability Order-related questions Order status Delivery information Shipping charges Delayed deliveries Damaged products Replacement requests Refund requests Payment-related concerns Promotional offers General enquiries
Damaged Products & Replacements
Damaged Product
If you receive a product that appears to be damaged or defective, please contact us as soon as possible. Our team may request photographs, videos or other information regarding the condition of the product so we can review the issue and determine the appropriate resolution.
Eligible damaged or defective products may qualify for a refund according to our Refund Policy.
Replacement Requests
If you wish to replace a product, you can contact our support team. Replacement requests may be subject to applicable shipping charges depending on the reason for replacement and the circumstances of the order.
Please review our Refund & Replacement Policy for complete details.